How to use:
1.Cleaning face,then put this mask on your face and adjust the edge of mask to fit on your face
2.Enjoy a time for 15-20 minutes of face mask
3.Remove the mask from bottom to top slowly,you’d better wash your face after the essence is completely absorbed
4.Gently massage until the essence is completely absorbed on your face
1.If you feel uncomfortable after using it, please stop using it.
2.Keep out of the reach of children.
3.Allergic skin, please try small range first.
1. After placing the order, we will arrange the delivery within 2days, and we will delay 1-2 days on the weekends
2. Delivery time in most countries is 20-40 days, remote countries or special circumstances about 60 days
3. If you have not received the goods , please contact us a.s.a.p.
1.If you are satisfy with our service and products,Hope you can give us 5 stars positive feedback.Your support means a lot to us.
2.If you have any questions,please contact us,we will help you solve it！
3.The goal of WIS is customer satisfaction!
WIS is a brand developed in cooperation with Switzerland. It introduces the advanced technology and raw materials of Swiss RAHN Group, manufactures cosmetics according to the standards of medicines, pursues scientific and effective ideas, and is committed to making skin care more scientific and effective, bringing young consumers with Come to a beautiful skin experience.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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